Refund policy

Last updated May 6, 2026

REFUNDS, RETURNS, AND EXCHANGES

Because our Heritage Beef Sticks are a perishable food product, we are unable to accept returns or exchanges.

However, we stand fully behind every batch we ship. If any of the following apply, please reach out within 14 days of delivery:

• Your order arrived damaged or was lost in transit
• There is a quality issue with the product
• You are unsatisfied for any reason

We will make it right. Depending on the situation, resolution may include a replacement shipment, store credit, or a refund, at our discretion.

To request assistance, email marisa@bumblebeeapothecary.com with your order number and a brief description of the issue. We respond within 1–2 business days.

We are a small, family-run operation and we care deeply about every order that goes out. If something isn't right, just tell us. Your happiness is our priority! 

We accept returns for printed books up to 30 days after delivery. For digital products (eBooks and printables) no refunds are given. 

For printed books, please mail them back to:

Book returns must be received within 30 days of delivery for a refund of purchase price minus shipping cost. Item must be in new, unused condition to qualify for a refund. 

If your order arrives damaged or defective in some way, please reach out to marisa@bumblebeeapothecary.com and we will do our best to make it right!

If you have any further questions about anything not covered in this policy, please don't hesitate to contact us at marisa@bumblebeeapothecary.com.